Standard shipping typically takes 3-5 business days within major cities. For other locations, it may take 5-7 business days. Express shipping options are available at checkout.
We accept various payment methods including:
Credit/Debit Cards
PayPal
Bank Transfer
Paystack
Yes, you can track your order through our Order Tracking page using your order ID and email address.
Returns & Refunds
We offer a 14-day return policy for most items. Products must be unused and in their original packaging. Some restrictions apply to certain products.
To initiate a return:
Log into your account
Go to your order history
Select the order and item(s) to return
Follow the return instructions
Product & Warranty
Yes, all our products are 100% authentic and sourced directly from authorized distributors. We provide manufacturer warranty for all applicable products.
If you receive a defective product, please contact our support team within 48 hours of receipt. We will arrange for a replacement or refund as appropriate.
Account & Security
You can reset your password by clicking the "Forgot Password" link on the login page. Follow the instructions sent to your email to create a new password.
Yes, we use industry-standard SSL encryption to protect your payment information. We do not store your credit card details on our servers.